Frequently Asked Questions
Do you offer free estimates?
Yes, we provide free estimates for all crawl space services. As a family-owned business, we believe in transparent pricing and educating customers about their options.How long have you been in business?
We have 16 years of experience in crawl space work and have been serving the Radford area for 5 months as New River Crawl Space.What areas do you serve?
We serve homes across coastal North Carolina, including Sneads Ferry, Topsail Beach, Holly Ridge, Jacksonville, Surf City, and Hampstead throughout the Greater Onslow County region.
Do you offer sump pump maintenance?
Yes, we offer annual maintenance programs for sump pumps to ensure reliability. This includes servicing pumps suited for Radford's frequent rain and high groundwater conditions.What thickness vapor barriers do you install?
We install durable vapor barriers in 10-20 mil reinforced polyethylene for long-term moisture protection with sealed seams and perimeter fasteners.Can you remove mold from crawl spaces?
Yes, we safely remove mold, mildew, and fungal growth using EPA-registered cleaning solutions and HEPA filtration equipment with professional-grade treatments.Do you work with partners?
Yes, we partner with April Air to provide comprehensive solutions. We focus on educating customers so they understand what they're purchasing.What type of insulation do you use?
We use moisture-resistant foam board or closed-cell spray insulation depending on your home's structure, replacing damaged fiberglass insulation affected by humidity.Do you include backup systems?
Yes, our sump pump installations include drainage line setup and backup system options to prevent flooding and foundation moisture damage.Can you assess my home's drainage needs?
Yes, we provide free on-site drainage assessments for French drain systems and comprehensive moisture evaluations tailored to North Carolina's variable climate conditions.
